Frequently Asked Questions About Lawn Care, Landscaping, and Lawn Supplies

When it comes to caring for your property or choosing the right materials, it is normal to have questions. This page covers some of the most common questions people ask about professional lawn care, landscaping services, and lawn and landscape supplies. If you do not see your question here, our team is always happy to help.

  • You can expect a consistent team and a clear point of contact throughout your service. Our office staff and customer support team handle questions, scheduling, and communication, so field crews can stay focused on caring for your property.

    To maintain reliable staffing and consistent service during peak seasons, we invest in long-term workforce planning, including bringing back experienced seasonal team members year after year. This helps ensure our crews are trained, familiar with our standards, and prepared to deliver quality work across every property we serve.

    Service is provided on a set schedule whenever possible (weather permitting), with care decisions made based on seasonal conditions and the long-term health of your lawn. We also avoid working in conditions that could harm turf health, such as soft ground, extreme heat, or frost.

    The result is dependable service, steady communication, and a team approach designed to protect your property and your time.

  • Step 1: Crabgrass Preventative + Fertilizer

    Applied in early spring (March-April) for fast greening and to prevent crabgrass. This pre-emergent fertilizer also provides a weed barrier, killing weeds as they germinate from the seeds that have lain dormant in your lawn all winter. If they are eliminated now, they won’t become a problem later this spring and summer.

    Step 2: Week Control + Fertilizer

    Applied in late spring (April-June) no less than 30 days after crabgrass preventer is applied. This application kills dandelions, chickweeds, knotweed, spurge, and many other broadleaf weeds. It delivers a long-lasting feeding without burning for a stronger, greener lawn.

    Optional Step: Grub, Insect, Flee and Tick Control

    Added to the program to prevent unwanted insects.

    Step 3: Summer Fertilizer + Weed Control

    Applied in summer (June-July) it feeds and strengthens grass during heat & drought.

    * Grub control and prevention is added to this step for an additional cost, if needed.

    Step 4: Winterizer Fertilizer

    Applied in fall (August-November) this step helps protects lawns from winter stress and promotes root development. It encourages earlier spring green-up and thicker grass.

    The full four step program is required for this service

  • Hydro-seeing is an efficient, high quality, and inexpensive method of seeding a lawn. It’s the process of combining a mixture called a “slurry” (seed, mulch, fertilizer, soil amendments, and water) in a Hydro-seeder tank, and then applying that mixture to the intended surface using high pressure. The hydro-seeder keeps the slurry evenly mixed. This causes speedy seed germination and stops erosion in its tracks! In the best scenarios, a new lawn will start to sprout in only a week, but in most cases, it will take 2-3 weeks to germinate. You will typically see sprouting in 1 to 2 weeks.

  • Newly installed grass or seed can take several weeks to establish, with visible growth often appearing within the first few weeks. Full establishment depends on watering, weather conditions, soil preparation, and ongoing care. Patience and proper maintenance are key to long-term results.

  • Pricing reflects more than just the service itself. Factors like insured crews, reliable scheduling, professional equipment, trained staff, and the ability to support larger or long-term projects all play a role in the level of service you receive. Our focus is on providing dependable, professional care that protects your property and your investment.

  • It helps to think about long-term maintenance, how the space will be used, and how different elements will grow over time. Planning ahead can prevent rushed decisions and lead to a landscape that looks good not just right away, but for years to come.

Working With 5 Star

General Lawn Care & Maintenance FAQs

  • Most lawns benefit from regular mowing during the growing season, typically once a week or every other week depending on grass type, weather, and growth rate. Mowing too infrequently can stress the grass and lead to uneven results, while consistent care helps maintain a healthy, clean appearance.

  • The right fertilizing schedule depends on grass type and seasonal conditions. In general, lawns benefit most from fertilization in the spring and fall when growth conditions are strongest. A local professional like our team at 5 Star can help determine the right timing and product for your specific lawn.

  • Consistent scheduling, proper mowing height, and adjusting service based on weather and ground conditions all play a role in protecting lawn health. Professional care also includes using well-maintained equipment and techniques that support healthy growth over time, helping lawns recover from stress and stay more resilient throughout the season.

  • Weeds often return when soil conditions favor their growth or when lawns are thin and stressed. Inconsistent care, poor soil health, and lack of proper treatment can allow weeds to reestablish. Stop by the Supply Center for the property resources to control your weeds.

  • Some property owners enjoy managing their own lawn care, while others prefer the consistency and time savings that come with working with professionals. The right choice depends on your schedule, the size of your property, and the results you want to achieve. Many people choose a combination of professional services and DIY projects. Our team is happy to talk through your goals and provide a tailored recommendation for your property.

  • Yes. Property care needs shift throughout the year. Spring and summer focus on growth and routine maintenance, fall often involves clean-up and preparation, and winter brings snow management and planning for the next season. Taking a seasonal approach helps keep properties looking well cared for year-round.

    Service plans are tailored to your property and goals. Typical packages may include 28 to 30 mowing visits, routine lawn maintenance as needed, fertilization plans, and landscape bed and tree maintenance such as pruning. The exact scope is based on your property, the level of care needed, and your long-term goals.

Lawn & Landscape Supply Questions

  • Mulch is typically used to retain moisture and improve the appearance of landscaping beds. Topsoil provides a base layer for planting and lawn installation. Compost adds nutrients and improves soil health. Each material serves a different purpose depending on your project and landscape goals.

  • The amount needed depends on the size of the area and the depth of material being applied. Our team at the Supply Store can help calculate the right amount based on your square footage, helping you avoid overbuying or coming up short. Re-mulch recommendation is 1 inch deep and new mulch is 3 inches deep.

Have Another Question?

If you are not sure what your property needs or which materials are right for your next project, our team is happy to help you think through your options.